Refund Policy

Refund Policy

Last Updated: November 23, 2025

At ShawneesCreations, we want you to be satisfied with your purchase. Please review our refund and return policy below.

1. Returns

  • We accept returns within 14 days of delivery.
  • Items must be unworn, unwashed, and in their original packaging with tags attached.
  • To start a return, email us at Shawnees.creationss@gmail.com with your order number and reason for return.

2. Non-Returnable Items

The following items are not eligible for return:

  • Sale items or clearance products.
  • Gift cards.
  • Items marked “Final Sale.”

3. Refunds

  • Once your return is received and inspected, we’ll notify you of approval or rejection.
  • Approved refunds will be processed to your original payment method within 5–10 business days.
  • Shipping costs are non-refundable. Customers are responsible for return shipping costs unless the product was defective or incorrect.

4. Exchanges

  • We currently only replace items if they are defective or damaged.
  • If you need a different size, please return the original item and place a new order.

5. Late or Missing Refunds

If you haven’t received your refund after 10 business days:

  1. Check your bank account again.
  2. Contact your credit card company or bank—it may take time before the refund posts.
  3. If you still haven’t received it, contact us at Shawnees.creationss@gmail.com.

6. Contact Us

For any questions about returns and refunds, reach us at:
📧 Shawnees.creationss@gmail.com